Shipping policy
Thank you for shopping with Vontasi. We are committed to processing and delivering your orders as quickly and efficiently as possible.
Free Shipping
We are pleased to offer free shipping on all orders. No additional shipping charges will be added at checkout.
Shipping Destinations
We currently ship to all available destinations supported by our store. Shipping availability will be displayed during checkout.
Order Processing Time
- Processing Time: 1–2 business days
- Processing Days: Monday to Friday
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
After your order has been processed and shipped, delivery typically takes:
- Transit Time: 3–7 business days
- Shipping Days: Monday to Friday
Please note that delivery times are estimates and may vary due to carrier operations, weather conditions, customs procedures (if applicable), or other unforeseen circumstances.
Order Tracking
When your order is shipped, you will receive a confirmation email with tracking information (where available).
Delays
Although we make every effort to deliver orders within the estimated timeframe, occasional delays may occur. We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us promptly. We will work with the shipping carrier to help resolve the issue.
Contact Us
Vontasi
Email: m33475663@gmail.com
Phone: +49 221 5991864